1) We expect you to be fair when you take part in promotions. We consider certain types of play to be unfair and to break these terms and conditions. These unfair types of play include the following.
• using ‘minimal risk wagering patterns’ (that is, a set pattern of bets or stakes that unfairly minimises risks or opposite betting);

• sharing personalised promotions (that is, promotions only available to specific customers we offer them to) with others and/or taking part in any personalised promotion forwarded to you by someone else when it was not intended for you;

• colluding with other customers (that is, plotting with others to gain an unfair advantage) in relation to the promotion;

• taking advantage of broken mechanics and combination of loopholes on the game that leads to abusing the promotion/bonus; and

• purchasing all the tickets for a free game; or repeatedly depositing, cashing out and redepositing purely to gain a deposit related bonus.

2) If you take part in any play that we consider to be unfair, we may cancel any bonuses or promotions applied to your account, reclaim any bonus you have received as part of any promotion we have cancelled, and either:

• void any bets funded by a bonus (that is, treat them as if they had never been placed); or

• remove any winnings relating to any bonus.

3) William Hill reserves the right to refuse the whole or part of any bet, stake or similar transaction requested by you: (i) where you have breached these terms and conditions; or (ii) at any time in our sole discretion, except that we will not exercise (or seek to enforce) any such restriction if you have already made one or more qualifying bets in respect of the promotion and the exercise of our discretion would affect your ability to:

• receive the free bets, or the full expected value of the free bets, from the promotion, where you have placed all the necessary qualifying bets.

• place the remaining qualifying bets required by the promotion, and consequently receive the free bets, or the full expected value of the free bets, from the promotion, to which you would be entitled as a result; or

• materially affect your ability to complete the qualifying bets required by the promotion.

4) Regardless of anything else set out in these terms and conditions, you can withdraw funds from your main balance at any time, except where we must withhold the funds to meet our legal or regulatory obligations.

5) You may not participate in the promotion (and you will not be entitled to receive any free bets) if you have previously been informed by William Hill that you are excluded from participating in promotions or any gaming or wagering on the William Hill website, the William Hill iOS or Android Mobile app or in William Hill shops.

6) William Hill has the right to refuse or withhold free bets (or any winnings from free bets) in the event of funds you have wagered being cancelled or denied by any payment service.

7) We can change or cancel this promotion, or change these terms and conditions:

• without giving you notice, if the change or cancellation is needed because of any change in law or regulation; or

• by giving you notice beforehand, if the change or cancellation is for any other valid reason (for example, if there is a fault in the software or systems we use to provide this promotion, we identify a mistake in these terms and conditions, or we are discontinuing the promotion for any other reason).

8) We can also award an equivalent bonus/offer to the one referred to in this promotion.

9) We will not be responsible for any technical, hardware or software failures, or any unavailable or lost network conditions which may result in incorrect information being displayed, or affect your ability to enter or take part in the promotion. If there is any dispute over your eligibility for the promotion, our decision will be final.

10) Your use of our website and app, and your betting or gaming activity on it, is governed by our general terms and conditions (currently available here). You must read the general terms and conditions, as well as these terms and conditions, before you take part in this promotion. If any of these terms and conditions conflict with the general terms and conditions, these terms and conditions will prevail to that extent.

11) If you are a customer who is resident in the UK, these terms and conditions are governed by, and interpreted in line with, the laws of England and Wales. Any legal action in connection with these terms and conditions will be dealt with in the courts of England and Wales.

12) If you are a customer who is resident in Ireland, these terms and conditions are governed by, and interpreted in line with, the laws of Malta. Any legal action in connection with these terms and conditions will be dealt with in the courts of Malta.

13) The promoter of this promotion for customers situated in the UK is WHG (International) Limited (trading as ‘William Hill’), a company incorporated and registered in Gibraltar (registered company number 99191) whose registered office is at Suite 601/701 Europort, Europort Road, Gibraltar.

14) The promoter of this promotion for customers situated in Ireland is William Hill Global PLC (trading as ‘William Hill’), a company incorporated and registered in Malta (registered company number C96298) whose registered address is at Level 7, Tagliaferro Business Centre, 14, High Street, Sliema SLM 1549, Malta.

For full details of our terms and conditions and our cookies and privacy policies, please visit our website (https://www.williamhill.com/).